Privacy Policy
Last updated: 15 May 2025
1. Introduction
SwathaLearn (operated by Swastha Institute of Allied Sciences, hereinafter "we", "us", or "our") is committed to protecting the privacy of every student, faculty member, and visitor who interacts with our platform at swasthalearn.com.
This Privacy Policy explains what personal data we collect, how we use it, and the rights you have regarding your information. By using our website or enrolling in any course or workshop, you agree to the practices described in this policy.
2. Information We Collect
We collect the following categories of personal information:
- Registration Data: Name, date of birth, email address, mobile number, and address provided during course enrolment.
- Academic Data: Attendance records, exam scores, course progress, and certificates issued.
- Payment Data: Transaction references processed through our payment gateway (Stripe). We do not store card numbers.
- Usage Data: Pages visited, session duration, device type, and browser information collected via analytics tools.
- Communications: Emails or messages sent to our support team.
3. How We Use Your Information
Your data is used solely to provide and improve our educational services:
- Processing your enrolment and issuing course access
- Communicating class schedules, updates, and important notices
- Issuing certificates upon successful course completion
- Processing payments and refund requests
- Improving course content and platform features based on usage patterns
- Sending relevant marketing communications (only with your consent)
4. Data Sharing
We do not sell, rent, or trade your personal information. We may share data with:
- Service Providers: Payment processors (Stripe), cloud hosting, and analytics providers who are bound by confidentiality agreements.
- Legal Obligations: When required by law, court order, or governmental authority.
- Accreditation Bodies: Academic records may be shared with affiliated councils for certification purposes only.
5. Data Retention
We retain personal data for as long as your account is active or as required to provide services. Academic records (attendance, certificates) are retained for a minimum of 5 years for audit and re-issuance purposes. Payment records are retained as required by financial regulations.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data (subject to legal retention requirements)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, contact us at edu@swasthalearn.com.
7. Cookies
We use essential cookies to keep you logged in and maintain your session. We also use analytics cookies to understand how visitors use our platform. You may disable non-essential cookies in your browser settings, though this may affect certain platform features.
8. Security
We implement industry-standard security measures including HTTPS encryption, access controls, and regular security audits to protect your data from unauthorised access, disclosure, or alteration.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes by email or an in-platform notification. Continued use of the platform after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact:
Swastha Institute of Allied Sciences
4-6 Jodugullu, Opp. Vignan Public School, Sabbavaram, Anakapalli, AP 531035
Email: edu@swasthalearn.com | Phone: 6304326204